I did not receive my packet

Paper Subscription:

We mail out the quarterly packets by bulk mail on the following dates:
Feb 20 for Apr-Jun issue
May 20 for Jul-Sep issue
Aug 20 for Oct-Dec issue
Nov 20 for Jan-Mar issue

Please allow 20 days for receipt of the packet. If you still haven’t received Home Touch or your packet was damaged, you can request a new packet online:

Log into your account. If you have never logged in before, go to hometouchministry.com and use your email address as your username and your account number as your password.
Click on My Account
Choose "Report a Missing Issue" under Plan Details. Choose the issue for us to resend, fill in the name and email fields and click Submit. A new packet will be mailed out to you within a week.