Resetting Your Password

If you cannot remember your password, you can reset it by going to the "Forgot Your Password" links on the Login page.

Forgot Your Password?

  1. Go to and click on the Member Sign In link at the top of the page.
  2. On the Member Sign In page, click on “Forgot your password?” 
  3. Enter the email address on your Home Touch account and click Submit.An email to reset your password will be sent to you. Click on the hyperlink in the email. 
  4. On the next page, enter your new password and confirm.  (Password must be at least 8 characters and contain at least two of the following special characters: Capital Letters, Numbers or Symbols).
  5. Click “Update Password.”
  6. Return to to complete the login process.

If you don't receive the Reset Password Email under Step 3 - try these common reasons that emails do not arrive:

Does your email program block Spam?

Some email programs have Spam-blockers that block the delivery of emails from unknown senders. Your program may think that HomeTouch Mnistry™ emails are Spam. Some blockers move these messages into a Spam, Junk, or Blocked Messages folder. Check to see if you have one or more of those folders, and then look for messages sent from The Wired Word™. Most programs allow you to move these messages into your Inbox or into another folder of your choice.

Is HomeTouch Ministry on your Allowed Senders or Safe Senders list?

Some email programs deliver messages only from approved senders. If you find HomeTouch Ministry email messages in a Spam, Junk, or Blocked Messages folder, it's probably on a Blocked Senders list. Please add the email address "" to your Allowed Senders, Safe Senders, or "Not Junk" list. You may also need to add the "" domain to your Allowed Senders, Safe Senders, or "Not Junk" list. Adding a sender or domain to an Allowed list is done a little differently with each program. Please check your program's Help menu for specific instructions. Search for "Allowed Senders," "Safe Senders," "Safe List," "Blocked Senders" or something similar.

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